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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Giovanni Zamora

May 2, 2025

5  out of  5
rating by Giovanni Zamora
"I recently got out of my old insurance company as they were not helpful and was looking into local insecure companies as a family friend recommended Tou Thai Lee State Farm Insurance Agent. I was very hesitant, reaching out and had the great pleasure to talk to a great employee named Shaun. He was so helpful and explained many questions I had, as I do not usually write reviews but this one was well deserved. Thank you to the Tou Thai Lee State Farm Insurance Agents for the help and thank you Shuan."
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Seenvs

May 2, 2025

5  out of  5
rating by Seenvs
"I recently switched over to Tou Thai Lee State Farm, not only did they beat my rate. The team helped me understood my coverage and showed me that I was way underinsured. Tou team is honest and easy to work with thank you guys!"
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Secret Sense

May 1, 2025

5  out of  5
rating by Secret Sense
"Shaun Vang is awesome! Fast, friendly, and always makes sure I’m taken care of."
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twilight night

May 1, 2025

5  out of  5
rating by twilight night
"I never thought getting help with insurance could be this smooth. Shaun Vang made the entire process easy to understand and stress-free. He walked me through every step and made sure I got exactly what I needed. Really appreciate his honesty and guidance!"
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Crystal Moua

May 1, 2025

5  out of  5
rating by Crystal Moua
"Got some great help here! Thanks to Shaun I can understand my auto insurance coverage a lot better."
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Cheng Chang

April 29, 2025

5  out of  5
rating by Cheng Chang
"Very responsive, great communication, great clarification, very informative and smooth process."
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Sai Vang

April 29, 2025

5  out of  5
rating by Sai Vang
"Shaun Vang with Tou Thai Lee was extremely helpful in lowering my car insurance and very great customer service. Highly recommended!"
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Lisa Yang

April 22, 2025

5  out of  5
rating by Lisa Yang
"Shaun Vang was super helpful, very knowledgeable about the policies, helped my mom and I save $$$ and even helped us transition over to State Farm, very professional and kind as well. Would recommend reaching out to him if you want to switch over to State Farm!"
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Paradise Care

April 21, 2025

5  out of  5
rating by Paradise Care
"Marisa Vang friendly, knowledgeable,"
We responded:
"Hi Paradise Care, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Tou"
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souleymane bah

April 19, 2025

5  out of  5
rating by souleymane bah
""Shaun vang with Tou Thai Lee helped me with auto insurance and was satisfied. I highly recommend this to anyone! Great customer service. 👌"
We responded:
"Hi Souleymane, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Tou"
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Yia Khang

April 17, 2025

5  out of  5
rating by Yia Khang
"Always answers my calls and replies back with the information I need to know from my cars to my home. Great agent to work with. 5 stars."
We responded:
"Hi Yia! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Tou "
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Terryl Arola

April 17, 2025

5  out of  5
rating by Terryl Arola
"We have been very happy with Tou Thai Lee State Farm Insurance agency. We wanted an agent that we could meet with as needed and respond to our individual needs promptly. Tou is that guy. We appreciate him greatly!"
We responded:
"Hi Terryl, Always a pleasure working with you and your family. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tou"
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Chaleng N. Lee

April 10, 2025

5  out of  5
rating by Chaleng N. Lee
"Staff was very helpful reviewing all my polices to make sure I received the best discounts. Thank you for taking the time to do that."
We responded:
"Hi Chaleng, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tou"
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Blong Vue

April 10, 2025

5  out of  5
rating by Blong Vue
"Very professional my agent shaun went out of his way to make it as easy as possible for me to switch everything. Highly recommend"
We responded:
"Hello Blong! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Tou"
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Tina Vang

April 10, 2025

5  out of  5
rating by Tina Vang
"I’m extremely grateful to Shaun for helping me lower my car insurance! I was paying an outrageous amount for my 2018 Toyota RAV4 and Shaun made the whole process easy and stress-free. He was transparent with pricing and gave me a fair quote without any hidden surprise. If you’re looking to save money on your car or any insurance, I highly recommend reaching out to Shaun!"
We responded:
"Hi Tina! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Shaun and the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Tou "
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Tou Lo

April 9, 2025

5  out of  5
rating by Tou Lo
"Tou Thai was able to work with me to get a home insurance policy that was much lower than my previous insurer. Extremely helpful in explaining how the pricing works and saved me lots of $$$. As a bonus he helped bundle my auto insurance to save me even more. Would highly recommend working with Tou Thai."
We responded:
"Hi Tou! Thank you for your 5-star review! I truly appreciate hearing from all my customers. My State Farm team and I are happy to be your good neighbor! Tou"
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Bucky 3

April 8, 2025

5  out of  5
rating by Bucky 3
"Staff are helpful, friendly, easy to work with. Requests are completed in a timely fashion. I used to supervise customer service, Christopher is a real asset."
We responded:
"Hi Bucky! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Tou"
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Angel Lee

April 7, 2025

5  out of  5
rating by Angel Lee
"Shaun vang with Tou Thai Lee was able to help me and my husband with auto insurance. I highly recommend this to anyone! Great customer service."
We responded:
"Hi Angel! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Tou "
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simon vang

April 7, 2025

5  out of  5
rating by simon vang
"Shaun with Tou Thai Lee insurance was able to help me out with my auto insurance, great customer service and honest people."
We responded:
"Hi Simon! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Seng Yang

April 4, 2025

5  out of  5
rating by Seng Yang
"The staffs are very friendly and they gets things done right away."
We responded:
"Hello Seng, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff to be friendly and efficient. Providing excellent customer service is one of our top priorities, and it's always gratifying to hear that we're meeting our guests' expectations. If there's anything specific that stood out to you or if you have any suggestions on how we can make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Tou"
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Jamal Miah

April 3, 2025

5  out of  5
rating by Jamal Miah
"I've been working with Mr. Lee for my life, auto, and home insurance, and the experience has been smooth and hassle-free. While most of our interactions have been transactional, everything has been handled professionally and efficiently. Whenever I’ve needed assistance, Mr. Lee has been responsive and made the process straightforward. I appreciate the reliability and ease of working with them, and I feel confident knowing my coverage is in good hands. Highly recommend!"
We responded:
"Hi Jamal, Thank you for sharing your positive experience with our insurance services. We are delighted to hear that your interactions have been smooth, hassle-free, and handled with professionalism and efficiency. We take great pride in providing responsive and straightforward assistance to all our clients, and it's wonderful to know that our efforts have made a significant impact on your experience. Your confidence in our services is truly valued, and we're grateful for your trust in us to handle your life, auto, and home insurance needs. If you ever have any further questions or need additional assistance, please do not hesitate to reach out. We are always here to help and ensure you have the best possible experience. Thank you once again for your kind words and for choosing us for your insurance needs. Tou"
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Ally Lovejoy

April 3, 2025

5  out of  5
rating by Ally Lovejoy
"Tou and his team are wonderful to work with! He and his office staff are always quick to respond, kind, and helpful. They make everything feel really easy to understand and are always there to answer my questions. I’d definitely recommend Tou and his team to anyone looking for a trustworthy and responsive insurance agent."
We responded:
"Hi Ally! Thank you so much for your kind words! We're thrilled to hear about your positive experience with my team and I. Providing clear, responsive, and friendly service is our top priority, and it's wonderful to know that we’ve been able to meet your expectations. Your recommendation means the world to us. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're always here to help! Tou"
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Myra Vang

April 3, 2025

5  out of  5
rating by Myra Vang
"I called and talked to Shaun with Tou Lee State Farm for an Auto Quote. He helped me understand my coverages and ways in I can save. Thank you for being honest and transparent!"
We responded:
"Hi Myra! Thank you so much for sharing your experience with us! We’re thrilled to hear that Shaun was able to help you understand your coverages and find ways to save. Our team takes pride in being honest and transparent with our customers. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help! Tou"
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Sesar Gutierrez

April 2, 2025

5  out of  5
rating by Sesar Gutierrez
"Thanks Shaun for helping me and great props for the great attitude. If you guys need insurance help this is the man he was so helpful and made things so clear for me and my wife."
We responded:
"Hi Sesar, Thank you for your kind words and for taking the time to share your experience! We're delighted to hear that Shaun was able to assist you and your wife with such clarity and a great attitude. Your recommendation means a lot to us. If you ever need further assistance or have any questions, please feel free to reach out. We're always here to help! Tou"
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Yuhar har

April 2, 2025

5  out of  5
rating by Yuhar har
"Thanks to Shaun for helping me understand my Auto Insurance coverage!!"
We responded:
"Hi Yuhar, Thank you for your feedback! We're so glad to hear that Shaun was able to help you understand your Auto Insurance coverage. If you have any more questions or need further assistance, please don’t hesitate to get in touch. We’re always here to help! Tou"